Shipments and returns
Your pack shipment
Packages are shipped every Monday via UPS with tracking and drop-off without signature. Due to the nature of our products, we ship on Monday of each week so that we can ensure that you will receive your products that same week without compromising the quality of your product. Order cut off is 2:00PM/CST, any orders placed after that time on Monday will go out the next Monday.
Shipping is free with each order and includes handling and packing fees as well as postage costs. We advise you to group your items in one order. We cannot group two distinct orders placed separately, however shipping will remain free on all orders. Please sure your products are placed in a freezer immediately upon receiving.
Boxes are amply sized and your items are well-protected.